A message from the hotel
We are pleased to reopen our doors and welcome back guests to the hotel from Monday 17 May 2021 in line with the Government guidelines.
Our entire team is fully committed to your safety and well-being. We have established a robust ten-point plan, with additional measures in place (including flexible cancellation policies), and our ‘Safe stay, your way guarantee’.
To help you plan your next stay, meeting or event, we have created some useful FAQ’s to put your mind at ease.
We look forward to welcoming you.
Is Edgbaston Park Hotel still open for accommodation?
Yes! We are pleased to have reopened our doors and welcome back guests to the hotel from Monday 17 May in line with the Government guidelines.
For best rates and to find out about our special offers, please get in touch with us directly by emailing firstname.lastname@example.org or call 0121 414 8888 (option 1)
Do I need to wear a face covering at the hotel?
Yes, face coverings must be worn within any public area of a hotel which includes all reception areas, corridors and the bar and lounge area. Face coverings are not required in bedrooms or restaurants with table service provided.
Does Edgbaston Park Hotel offer flexible cancellation polices if my booking is affected?
At Edgbaston Park Hotel and Conference Centre, we want to put your mind at ease by introducing a flexible approach to bookings. For any new meetings or events confirmed with us moving forwards, we promise that if they subsequently are unable to go ahead due to restrictions, we will transfer your booking to a mutually agreeable future date penalty-free. As an added assurance we will make no change to the previously agreed rates.
Is Edgbaston Park Hotel accredited for good practices?
We are proud to have been awarded accreditation which means that we have been recognised to demonstrate a professional approach to the business and highlights our dedication to offering an environment which is healthy and hygienic as well as a commitment to do the very best for both our customers and our staff;
- We’re Good to Go England
- AIM Secure
- Quality in Tourism
- Pharmaceutical Accredited
How can I enquire about holding a meeting or event at Edgbaston Park Hotel?
From Monday 17 May, we can host business events such as conferences, trade shows, exhibitions, charity auctions, private dining events such as charity or gala dinners and awards ceremonies, and corporate hospitality at a 50% of the venue capacity.
To speak to our friendly sales team about planning your next meeting or event, please get in touch on email@example.com or call 0121 414 8888 (option 2)
What food and drink services are available?
From Monday 17 May, we were delighted to ave reopened our bar and lounge from 12pm-9pm daily for tables up to 6 guests or up to two households. We recommend you reserve a table in advance.
Breakfast is available in our 1900 Restaurant between 7am-10am daily with hot breakfast and continental options available.
Where can I view your new meeting room capacities based on the new social distancing rule?
What is your ‘Safe stay, your way’ guarantee?
As we reopen the Edgbaston Park Hotel and Conference Centre, we are confident that we have thought of everything you need to have a safe stay. We have put a number of extra measures in place to ensure that you feel comfortable and safe, resulting in a better night’s sleep.
In fact, we’re so confident that you’ll feel satisfied, that if you don’t get a good night’s sleep, we’ll give you your money back* Just speak to one of our friendly reception team. This is our ‘Safe stay, your way’ guarantee.
*terms and conditions apply
Can I download risk assessment reports for Edgbaston Park Hotel?
Sure, please click below to download our most recent risk assessments to react to the current restrictions and policies:
If you require any further information, please do not hesitate to get in touch with the team.
What precautionary measures are your housekeeping team taking?
Our housekeeping team are limiting the physical contact with surfaces and belongings in your room to protect your welfare and the welfare of our colleagues.
For guests who are staying for multiple night’s we will not be cleaning your room. On the fifth day of your stay a member of our team will place a bag containing clean linen, tea and coffee making products and toilet roll in your room.
Please leave any dirty linen and rubbish bags outside of your room by 11am each day for collection. If you require any clean towels or additional tea and coffee products etc, please contact reception.
Is the University’s Sport and Fitness Club open?
Unfortunately, these facilities still remained closed to the public including hotel guests. For further information, please visit www.sportandfitness.bham.ac.uk
Can I order room service at the hotel?
Room service is available daily from 12pm-9pm. To view our room service menu in advance of your stay, please get in touch with us directly.
Last updated: 17 May 2021