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Cancellation policy

Flexible Rates

When you book a flexible rate you will be required to enter a valid debit or credit card number to guarantee your reservation only. No payment will be taken from your card unless the payment has been taken to secure your room. If not, you will pay for your room upon arrival at the hotel. You can cancel your best available rate booking up to 2pm (GMT) on the day prior to your arrival without penalty. If you fail to arrive, or if you cancel your reservation after 2pm (GMT) the day prior to arrival, you will be charged for your first night’s accommodation.


Advance Purchase and Promotional Rates

When you book an advance purchase or promotional rate, Edgbaston Park Hotel and Conference Centre will take full prepayment from your debit or credit card at the time of booking. These rates cannot be cancelled or transferred.


Meetings and Events Bookings

At Edgbaston Park Hotel and Conference Centre, we want to put your mind at ease by introducing a flexible approach to bookings. For any new meetings or events confirmed with us moving forwards, we promise that if they subsequently are unable to go ahead due to restrictions, we will transfer your booking to a mutually agreeable future date penalty-free, subject to availability and at the hotels management discretion.




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