Careers

Why work for us

Welcome to Edgbaston Park Hotel, a stylish and modern hotel located on the beautiful suburbs of Edgbaston, within close proximity to Birmingham City Centre. Owned by the University of Birmingham, we opened our doors in 2018 and have quickly established ourselves as one of the leading hotels in Birmingham.

Our contemporary building houses 185 bedrooms, including the popular 1900 restaurant, bar, and lounge. We also offer a variety of impressive meeting and event facilities, making us the perfect destination for both business and leisure – with our peaceful and leafy location on campus providing a unique and tranquil setting for all our guests.

In addition to our contemporary building, we are also proud to offer two historic buildings which have been tastefully restored: Hornton Grange, a 1928 redbrick former family home, and Garth House, a Grade II-listed Arts and Crafts building built in 1900.

As a member of our team, you will have the opportunity to work in a unique and inspiring environment alongside friendly and supportive colleagues.

We offer a competitive salary, an amazing staff benefits and discounts platform, pension scheme, hotel discounts for staff and family, meals on duty, a discounted WM travel card, a uniform, incentives and recognition schemes, training and career development opportunities and an Employee Assistance Programme (EAP scheme).

We value diversity and inclusivity and are committed to creating a welcoming and supportive work environment for all employees. If you are passionate about hospitality and want to join a dynamic and exciting team, we invite you to explore our current job openings and apply to join us at Edgbaston Park Hotel.

Benefits of working at Edgbaston Park Hotel

Alongside working in a modern, stylish and successful hotel, with friendly staff and an environment which supports personal empowerment and responsibility, we offer:

Operational Vacancies

• Food & Beverage Assistants – R&B and C&B

  Hourly rate: £11.55 per hour

  Restaurant and Bar Department

  Contract type

  • 2 x 20hr (Permanent)
  • 1 x 20hr (Fixed Term)

  Conference and Banqueting Department

  Contract type

  • 1 x 40hr (Permanent)
  • 1 x 16hr (Permanent)
  • 6 x 20hr (Fixed Term)

  Voted Hotel of the Year 2023 at the West Midlands Food & Hospitality Awards, this is an exciting time to join our team, as we continue on our five-year journey towards becoming a world-leading hospitality destination.

  If you are looking for a rewarding career, in an award-winning hotel, join our F&B team in providing exceptional food and beverage services in our meetings, events, conference and banqueting. Your focus will be on ensuring guests have a great experience. This involves suggesting additional items to maximize sales and helping with the setup, cleaning, and organisation of food and beverage areas.

  Your contribution will support our overall vision of delivering world-leading hospitality.

  Your main activities will include:

  • Plan and coordinate all activities to successfully deliver meetings and conferences, including room and audio-visual device set-up and supporting with the delivery of catering.
  • Preparation and provision of food and beverage service to guests, in a courteous, pro-active and professional manner.
  • Maintaining good housekeeping practices; ensuring a safe, clean, tidy and pleasant working environment.
  • Actively promoting the F&B outlets and keeping up-to-date with the latest menus and offerings.
  • Handling minor complaints in a professional and courteous manner and providing appropriate solutions.
  • Embracing every opportunity to enhance guest service and maximise sales in a discreet and professional manner.

  You should be a highly motivated individual with exceptional customer service and team working skills and with a genuine desire to provide exceptional service to every guest you meet. You should be reliable and flexible and be able to work early mornings, late evenings and weekends on a rota basis.

  Job Description 

  Closing Date: 31 October 2023

  Please send your CV and covering letter to [email protected]

  The Hotel reserves the right to close the vacancy early, should a suitable applicant be found.

• Bar Supervisor

  Salary: £12.25 per hour

  Hours: 40 hours per week (any 5 days in 7, including weekend working on a rota basis)

  Contract Type: Permanent

  This is an exciting time to join our Hotel team, as we continue on our five-year vision to be a world-leading hospitality destination.

  We have a great opportunity for an experienced Bar Supervisor, or someone looking to take the next step in their hospitality career, to support our Bar operations and supervise F&B team members, ensuring the highest standards of guest service are upheld.

  Your duties will include:

  • Supervising and co-ordinating the F&B operation in the Bar, ensuring the high standards, expected by guests and the Hotel, are upheld.
  • Greeting and serving our bar and Hotel guests in a prompt, professional and friendly manner.
  • Carrying out cashing up, record keeping and shift management duties.
  • Having expert knowledge of our food and drinks menus and Hotel facilities.
  • Supporting the F&B management with the development of the Bar offering.
  • Organising, briefing and preparing the F&B team prior to shift.
  • Assisting in cleaning duties and maintaining a safe environment
  • Training, coaching and motivating the team to follow the Hotel’s high service standards, promoting communication between all teams to ensure an excellent guest experience.
  • Assisting the F&B management team with upselling initiatives, thinking of new and creative ideas to motivate the team to sell in a discreet and professional manner.
  • Support F&B management with any needs as required and assist with achieving financial targets.
  • Assist in keeping operating costs to a minimum by efficient and responsible use of resources.

  You should have strong operational bar experience, ideally at supervisory level, although we will consider applicants who can demonstrate their ability and drive to move to the next level in their hospitality careers. You should also have excellent interpersonal skills, with the ability to communicate and engage effectively at all levels, be able to work on your own initiative, stay calm under pressure and have the ability and willingness to put the guest at the heart of everything you do.

  Job Description

  Closing Date: 31 October 2023

  Please send your CV and covering letter to [email protected]

  The Hotel reserves the right to close the vacancy early, should a suitable applicant be found.

• Housekeeping Assistants

  Hours: 2 x 20 hours per week

  Contract: Permanent

  Hourly Rate: £11.55 per hour

  We are looking for a number of passionate Housekeeping Assistants to join our housekeeping team.  You will be responsible for providing clean, well-maintained and comfortable public areas and guest bedrooms throughout the Hotel.

  Your duties will include:

  • Maintaining a high level of cleanliness and service within public areas and back of house areas as necessary, adhering to the specified standards.
  • Supporting the team with the servicing of guest bedrooms
  • Cleaning and laundering of all aspects of the function including blinds, curtains, bed covers, duvets, carpets and furniture
  • Ensuring all equipment is in a safe condition and reporting any defects to the maintenance team.
  • Following the correct usage and storage of all chemicals, materials and equipment, in accordance with COSHH regulations.
  • Keeping the stock rooms tidy and reporting any stock shortages to the Housekeeping Supervisor or Assistant Housekeeping Manager.
  • Professionally and pro-actively dealing with any guest queries.

  As a Housekeeping Assistant you must be able to demonstrate the highest standards of work and attention to detail and have a genuine desire to put the guest at the heart of everything you do. Experience would be beneficial, although not essential.

  Job Description

  Closing Date: 31 October 2023

  Please send your CV and cover letter to [email protected].

• Night Porter

  Hourly Rate: £12.09 per hour

  Hours: 40 hours per week (any 4 days in 7)

  Contract Type: Permanent

  Voted Hotel of the Year 2023 at the West Midlands Food & Hospitality Awards, this is an exciting time to join our team, as we continue on our five-year journey towards becoming a world-leading hospitality destination.

  We are looking for an enthusiastic Night Porter/Receptionist to join our nights team and help deliver an exceptional guest experience.

  Duties of this role include:

  • Checking in guest arrivals and checking out guest departures
  • Utilising the Hotel’s IT systems for checking guests in and out, updating accounts with any additional charges, producing reports etc.
  • Dealing positively, promptly and professionally with guest queries and feedback
  • Operating the switchboards and taking accurate telephone messages for guests and staff and arranging any early morning calls on the system
  • Taking over responsibility for the reception from the evening receptionist and handing back to the morning receptionist
  • Completing the night audit and any financial procedures during the shift
  • Ensuring the welfare and safety of all guests staying at the Hotel while on shift
  • Ensuring all fire and health and safety regulations are adhered to and to promptly report any health and safety concerns

  You should have a background in hotels, conferences or a multi-site catering environment within the hospitality sector and, ideally, previous experience of working as a Night Porter/Receptionist. What is key however, is your genuine enthusiasm and ability to provide exemplary customer service and to support the smooth running of the Reception and Hotel during your shift.

  Job Description

  Closing Date: 31 October 2023

  Please send your CV and covering letter to [email protected]

  The Hotel reserves the right to close the vacancy early, should a suitable applicant be found.

• Head of Maintenance

  Salary: £38,000 to £40,000 per annum

  Hours: 40 hours per week (including evening and weekend cover)

  Contract Type: Permanent

  Voted Hotel of the Year 2023 at the West Midlands Food & Hospitality Awards, this is an exciting time to join our team, as we continue on our five-year journey towards becoming a world-leading hospitality destination.

  We have a great opportunity for an experienced Head of Maintenance to support the Hotel in achieving its vision by ensuring our facilities are maintained to the highest standards and maintenance issues are dealt with in a prompt, compliant and effective manner.

  Your key duties will be to:

  • Lead on the management of maintenance across all four key hotel buildings, including a Grade 2 listed building.
  • Lead and organise the running and development of the maintenance team within established procedures and policies.
  • Ensure all H&S audit action points are fully resolved according to the timescales given.
  • Direct and manage team members to quickly respond and carry out repairs to faulty or damaged building elements, finishes, fixtures and fittings, mechanical & electrical systems.
  • Encourage the delivery of an excellent customer service culture, promoting a hands-on approach at all times.
  • Inspect the Hotel regularly to ensure it meets safety standards.
  • Arrange for routine maintenance in Hotel rooms, lobbies, kitchens.
  • Comply with all statutory health and safety requirements.
  • Act fast to resolve emergency issues (e.g. power outages).
  • Find ways to reduce Hotel operating costs and conserve energy.
  • Work within SLAs with external providers, including the University Estates team.
  • Maintain all plant equipment, including generators, boilers, air conditioning systems etc.
  • Manage the rota system to ensure appropriate resources are available to satisfy demands. (Minimal requirements for the maintenance team would be 8am-8pm, Monday-Saturday, and 8am-4:30pm on Sunday, unless business levels dictate additional resource is required)
  • Perform DM (Duty Manager) shifts where required, including weekends on occasion.

  You should have significant experience in a maintenance management role, ideally within a customer facing and multi-site environment (hotel, care home etc.), experience of safe systems of work, health & safety processes and online portals and water safety (particularly legionella safety), significant maintenance repairs experience with proven practical working knowledge and experience of a range of building trades and an in-depth knowledge of health and safety regulations.

  Job Description

  Closing Date: 31 October 2023

  Please send your CV and covering letter to [email protected]

  The Hotel reserves the right to close the vacancy early, should a suitable applicant be found.

Commercial Vacancies

We currently do not have any vacancies listed but you can always send your CV to [email protected]

Finance Vacancies

We currently do not have any vacancies listed but you can always send your CV to [email protected]

People & Culture Vacancies

We currently do not have any vacancies listed but you can always send your CV to [email protected]

We reserve the right to close a vacancy earlier than the specified closing date, if a suitable applicant is found.

Edgbaston Park Hotel and Conference Centre is an equal opportunities employer and applicants will be short-listed and recruited on the sole basis of their relevant skills, experience and qualifications. If you have a disability and require any adjustment to be made to the recruitment process in order for you to participate, please contact [email protected] or call the HR Team on 0121 414 8927.