Why work for us

Contract: Permanent

Hours: 40 hours per week (any 5 days in 7, including evening and weekend working on a rota basis)

Hourly rate: £12.94 per hour

Closing date: 6 May 2025

Awarded Hotel of the Year 2023 and 2024 at the Midlands Food, Drink & Hospitality Awards, this is an exciting time to join our team, as we continue to build on our success and move closer to our vision of being a world leading hospitality destination.

We have a great opportunity for an experienced F&B Supervisor, or someone looking to take the next step in their hospitality career, to support our Hotel’s F&B operation and supervise F&B team members, ensuring that the highest standards of guest service are upheld.

Your duties will include:

• Supervising and co-ordinating across our F&B operation, in our restaurant, bars and conference and banqueting facilities, ensuring that the high standards expected by guests and the Hotel are upheld.
• Organising, briefing and preparing the team prior to shift.
• Greeting and serving our guests in a prompt, professional and friendly manner.
• Having expert knowledge of our food and drinks menus and Hotel facilities.
• Training, coaching and motivating the team to follow the Hotel’s high service standards, promoting communication between all teams to ensure an excellent guest experience.
• Assisting the F&B management team with upselling initiatives, thinking of new and creative ideas to motivate the team to sell in a discreet and professional manner.
• Handling minor queries or complaints in a professional, timely and courteous manner, escalating to management when necessary.
• Assisting in keeping operating costs to a minimum by efficient and responsible use of resources.
• Supporting F&B management with any needs as required and assisting with achieving financial targets.

You should have strong food and beverage service experience, ideally at supervisory level, although we will consider applicants who can demonstrate their ability and drive to move to the next level in their hospitality careers. You should also have excellent interpersonal skills, with the ability to communicate and engage effectively at all levels, be able to work on your own initiative, stay calm under pressure and have the ability and willingness to put the guest at the heart of everything you do.

Job Description

Please send your CV and covering letter to [email protected]

The Hotel reserves the right to close the vacancy before the specified closing date, should a suitable applicant be found.

Contract:

• 12-25 hours per week on a permanent contract, includes weekend working on a rota basis 

• 20 hours per week, on a fixed term contract until 31st October 2025, includes weekend working on a rota basis 

Hourly rate: £12.21 per hour

Closing date: 30 April 2025

This is an exciting time to join our team. We have been voted Hotel of the Year 2024 at the Midlands Food, Drink & Hospitality Awards, which is the second year running that we have received this award, as we continue on our five-year journey towards becoming a world-leading hospitality destination.

We are looking for motivated Housekeeping Assistants to join our successful and professional housekeeping team. You will be responsible for providing a high standard of cleanliness and service within the Hotel bedrooms, adhering to set timeframes and to the required quality and standard.

Your duties will include:

• Servicing daily allocated bedrooms and other tasks required by the housekeeping senior team.
• Providing a high level of cleanliness in back of house and public areas as necessary, adhering to the specified standards at all times.
• Assist with cleaning and laundering all relevant areas, including blinds, curtains, bed covers, carpets and furniture etc.
• Keeping all corridors tidy and without obstruction during servicing times.
• Reporting any maintenance issues following the correct process, on a day-to-day basis.
• Keeping the stock rooms tidy and reporting any stock shortages.

As a Housekeeping Assistant you must be able to undertake a wide range of high-quality cleaning, demonstrating high standards and attention to detail and have a genuine desire to put the guest at the heart of everything you do. You will ideally have previous housekeeping experience within a busy hotel.

Job Description

Please send your CV and covering letter to [email protected] and specify the number of hours/contract you are interested in.

The Hotel reserves the right to close the vacancy early, should a suitable applicant be found.

Salary up to: £32,000 per annum

Hours: 40 hours per week, with occasional home working available

Contract Type: Permanent

Our award-winning hotel is seeking an experienced People & Culture Advisor to support the People & Culture team.

As a People & Culture Advisor, you will play a pivotal role in supporting the People & Culture team and Hotel by pro-actively providing first-line HR advice and operational guidance to staff and managers, supporting with the recruitment process, coaching and developing the people and management skills of supervisor and managers, supporting with the design and delivery of learning across the Hotel and supporting with all people aspects of the employee lifecycle.

Key Activities will Include:

• Providing day to day HR advice and guidance to staff, supervisors and managers
• Pro-actively supporting managers with absence management including managing occupational health referrals
• Pro-actively supporting managers with conduct and capability management and supporting with the management of grievances
• Coaching and training of supervisors on people management skills
• Working with managers on their team onboarding processes, providing advice and best practice guidance
• Supervising the People & Culture Administrator and supporting in their professional development
• Producing People & Culture reports and supporting with the analysis of trends in relation to absence, turnover, diversity, recruitment etc.
• Managing the leavers process, including carrying out exit interviews and recording and analysing results
• Managing the recruitment process across the Hotel
• Supporting in the development and implementation of new People & Culture engagement initiatives
• Supporting in the drafting and revision of People & Culture policies, as needed
• Supporting with the design and delivery of training programmes to support staff and team development
• Managing the Employee Forum, Volunteering Committee and Mental Health First Aid Committee, including chairing and/or taking notes at meetings

You will need to have a minimum of 3 years’ experience at HR advisory level, experience of successfully supporting operational HR and ER matters in a pragmatic and pro-active manner, experience of analysing and interpreting HR data, along with excellent knowledge of the practical application of UK employment law. Part or full CIPD qualified (or equivalent experience) is required. Experience of working in a hospitality/leisure/tourism sector would be desirable, although not essential.

Job Description

Closing Date: 11 April 2025

Please send your CV and covering letter to [email protected]

The Hotel reserves the right to close the vacancy early, should a suitable applicant be found.

Contract: Permanent

Hours: 40 hours per week, mainly Monday to Friday, with some flexibility needed to attend events and shows.

Salary: £33,000 per annum

Closing date: 16 April 2025

Set in the beautiful suburb of Edgbaston, just a short drive from Birmingham City Centre, Edgbaston Park Hotel and Conference Centre offers contemporary and boutique accommodation and first-class conference and event facilities, in both our modern and historic buildings.

Awarded Hotel of the Year 2023 and 2024 at the Midlands Food, Drink & Hospitality Awards and named the winner of the Excellence in Sustainability Award at the Greater Birmingham Chambers of Commerce Awards 2025, this is an exciting time to join our Commercial Team.

The Business Development Executive is responsible for driving revenue growth by identifying new business opportunities, conducting market research and generating sales leads. This role focuses on maximising sales across accommodation, conferences and events, while building and maintaining strong client relationships. The position requires managing key local corporate accounts, fostering long-term partnerships and collaborating with internal teams and external stakeholders to support business success.

Key activities will include:

• Conducting targeted sales research to identify potential clients and business opportunities.
• Supporting the Director of Sales with on-site and off-site agent and client meetings, as well as local and national networking events.
• Conducting on-site show rounds for clients and agencies, including scheduled appointments and walk in enquiries.
• Maintaining an up-to-date understanding of competitor rates and local market intelligence, regularly updating SWOT analysis and competitor data.
• Attending industry events, trade fairs and networking opportunities to expand the Hotel’s client base, with support from the Director of Sales.
• Proactively researching key businesses to generate new leads.
• Organising and hosting corporate networking events, including drinks receptions, lobby hosting and VIP client engagements to drive new business leads.
• Championing the Hotel’s sustainability initiatives, integrating responsible business practices into sales activities.
• Proactively use LinkedIn and other social media platforms to identify new leads.
• Managing and updating the Hotel’s CRM system (HubSpot) and PMS system (Guestline), with checking availability, tracking client communications, proposals and contracts.
• Maintaining and regularly updating the corporate RFP process, maximising renewal opportunities and content accuracy.
• Assisting in preparing monthly reports on corporate and agency performance.
• Following up on leads from trade shows, exhibitions and networking events to drive conversion.
• Assisting in organising VIP visits, FAM trips and key client appointments, ensuring high-quality experiences that showcase the Hotel.

What we’re looking for

• A motivated sales professional with experience in hospitality, sales and event coordination, front office, or another customer-facing role, looking to take the next step.
• Experience in sales research and lead generation.
• Strong communication, negotiation, and relationship-building skills.
• Ability to work independently, set targets, and proactively secure new business.
• Highly organised with strong time management skills, able to balance multiple priorities effectively.
• Experience using CRM and PMS systems (HubSpot and Guestline preferred) and reporting tools.
• A confident, goal-oriented individual with a passion for sales and exceptional customer service.
• Someone who thrives in a collaborative, fast-paced environment and enjoys networking.

Job description

Please send your CV and covering letter to [email protected]

The Hotel reserves the right to close the vacancy early, should a suitable applicant be found.

Contract: Permanent

Hours: 20 hours per week (including evening and weekend working)

Hourly rate: £12.21 per hour

Closing date: 30 April 2025

Voted Hotel of the Year 2023 and 2024 at the Midlands Food, Drink & Hospitality Awards, this is an exciting time to join our team, as we continue on our five-year journey towards becoming a world-leading hospitality destination.

If you are looking for a rewarding career, come and join our F&B team in providing exceptional food and beverage services in our Bar, Restaurant and Conference & Banqueting facilities. Your focus will be on ensuring guests have a great experience.

Your contribution will support our overall vision of delivering world-leading hospitality. Your main activities will include:

• Providing service to guests in our Bars, Restaurants and Conference & Banqueting areas, in a timely, courteous, pro-active and professional manner.
• Maintaining good housekeeping practices; ensuring a safe, clean, tidy and pleasant working environment.
• Actively promoting the F&B outlets and keeping up-to-date with the latest food and drink menus and offerings.
• Supporting with facilitating conferences and functions as required.
• Handling minor complaints in a professional and courteous manner and providing appropriate solutions.
• Embracing every opportunity to enhance guest service and maximise sales in a discreet and professional manner.
• Embracing opportunities to learn and develop.
• Ensuring you adhere to standards (personal and professional) of presentation and service at all times.

The successful candidate will ideally have F&B experience within a hotel, bar, restaurant or conference and banqueting facility. You should be a highly motivated individual with exceptional customer service and team working skills and have a genuine desire to provide exceptional service to every guest you meet. You should also be reliable and flexible.

Job description

Please send your CV and covering letter to [email protected]

The Hotel reserves the right to close the vacancy early, should a suitable applicant be found.