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Careers

Why work for us

Welcome to Edgbaston Park Hotel, a stylish and modern hotel located on the beautiful suburbs of Edgbaston, within close proximity to Birmingham City Centre. Owned by the University of Birmingham, we opened our doors in 2018 and have quickly established ourselves as one of the leading hotels in Birmingham.

Our contemporary building houses 185 bedrooms, including the popular 1900 restaurant, bar, and lounge. We also offer a variety of impressive meeting and event facilities, making us the perfect destination for both business and leisure – with our peaceful and leafy location on campus providing a unique and tranquil setting for all our guests.

In addition to our contemporary building, we are also proud to offer two historic buildings which have been tastefully restored: Hornton Grange, a 1928 redbrick former family home, and Garth House, a Grade II-listed Arts and Crafts building built in 1900.

As a member of our team, you will have the opportunity to work in a unique and inspiring environment alongside friendly and supportive colleagues.

We offer a competitive salary, an amazing staff benefits and discounts platform, pension scheme, hotel discounts for staff and family, meals on duty, a discounted WM travel card, a uniform, incentives and recognition schemes, training and career development opportunities and an Employee Assistance Programme (EAP scheme).

We value diversity and inclusivity and are committed to creating a welcoming and supportive work environment for all employees. If you are passionate about hospitality and want to join a dynamic and exciting team, we invite you to explore our current job openings and apply to join us at Edgbaston Park Hotel.

Benefits of working at Edgbaston Park Hotel

Alongside working in a modern, stylish and successful hotel, with friendly staff and an environment which supports personal empowerment and responsibility, we offer:

  • A competitive salary
  • Pension scheme
  • Hotel discounts (staff and family)
  • Meals on duty
  • Discounted WM travel card
  • Uniform
  • Incentives and recognition schemes
  • Training and career development opportunities
  • Employee Assistance Programme (EAP scheme)
  • Staff Discount Scheme

Operational Vacancies


  • Night Porter

    Hours:  40 hours per week, any five days in seven

    Contract type: Full time, permanent

    Hourly Rate: £12.09 per hour

    This is an exciting time to join our Hotel team, as we embark on our five-year vision to be a world-leading hospitality destination.

    We are looking for an enthusiastic Receptionist/ Night Porter to join our nights team and help deliver an exceptional guest experience.

    Duties of this role include:

    • Checking in guest arrivals and checking out guest departures
    • Utilising the Hotel’s IT systems for checking guests in and out, updating accounts with any additional charges, producing reports etc.
    • Dealing positively, promptly and professionally with guest queries and feedback
    • Operating the switchboards and taking accurate telephone messages for guests and staff and arranging any early morning calls on the system
    • Taking over responsibility for the reception from the evening receptionist and handing back to the morning receptionist
    • Completing the night audit and any financial procedures during the shift
    • Ensuring the welfare and safety of all guests staying at the Hotel while on shift
    • Ensuring all fire and health and safety regulations are adhered to and to promptly report any health and safety concerns

    You should have a background in hotels, conferences or a multi-site catering environment within the hospitality sector and, ideally, previous experience of working as a Receptionist. What is key however, is your genuine enthusiasm and ability to provide exemplary customer service and to support the smooth running of the Reception and Hotel during your shift.

    Job Description

    Closing Date: 29 March 2024

    Please send your CV and covering letter to [email protected]

    The Hotel reserves the right to close the vacancy early, should a suitable applicant be found.

  • Kitchen Porter

    Hourly Rate: £11.55 per hour

    Hours: 40 hours per week, any five days in seven

    Contract Type: Fixed-term for 3 months

    Awarded Hotel of the Year 2023 at the West Midlands Food & Hospitality Awards, this is an exciting time to join our team as we continue to build on our success and move closer to our vision of being a world leading hospitality destination.

    We currently have a great opportunity for a Kitchen Porter on a 3-month fixed-term contract.

    Working across four buildings, you will support the Hotel by supplying clean dishes and pots on time and ensure all areas of the kitchen are tidy at all times and maintained to a high standard in accordance with the hotel’s policies and procedures.

    Your key activities will include:

    • To maintain a supply of clean dishes, glassware, silver, pots etc. for all outlets in the hotel.
    • To operate the dishwasher and return all pans and pots to their proper place once they are clean.
    • To ensure chefs are well stocked with china and hot plates.
    • To keep glassware organised at all times and stores clean with dishes in the proper location.
    • To assist in the breakdown of banquet functions and wash dishes from functions.
    • To sweep and mop the entire kitchen and wash clearing counters and shelves.
    • To monitor waste levels in all bins and remove to the refuse area when required.
    • To assist kitchen staff in keeping their areas free of boxed and used equipment.
    • To adhere to all health, sanitation and food safety rules and regulations.
    • To report all potential and real hazards immediately.
    • To work in a safe manner that does not harm or injure self or others. Knows how to protect self against chemicals, and is aware of harmful chemicals used.
    • To keep the highest standards of personal hygiene, dress, appropriate uniform, appearance and conduct.

    You should ideally have relevant experience, be committed to providing excellent customer service to our guests, have the ability to lift, carry and use items of equipment, have good communication skills and be able to demonstrate a professional and positive attitude.

    Job Description

    Closing Date: 29 March 2024

    Please send your CV and covering letter to [email protected]

    The Hotel reserves the right to close the vacancy early, should a suitable applicant be found.

  • Receptionist

    Hourly Rate: £11.91 per hour

    Hours: 28 hours per week, any five days in seven

    Contract Type: Permanent

    Contract types: Part time (28 hours per week)

    Awarded Hotel of the Year 2023 at the West Midlands Food & Hospitality Awards, this is an exciting time to join our team as we continue to build on our success and move closer to our vision of being a world leading hospitality destination.

    We currently have a great opportunity for a part-time Receptionist, who has the ability to create a memorable and welcoming reception experience for our guests.

    You will be responsible for the smooth checking in and checking out service, processing payments and liaising with all departments to satisfy guest requirements and to go above and beyond to make their stay with us special.

    Key duties of the role include:

    • Being the first point of contact on Reception.
    • Operating the switchboards and taking accurate telephone messages for guests and staff.
    • Arranging early morning calls as necessary.
    • Making additional charges to guest and conference accounts, using the Hotel software system.
    • Being responsible for a cash float, ensuring it balances at the start and end of each shift.
    • Actively upselling rooms, dinners and additional services.
    • Assisting with the allocation of bedrooms and special requests on bookings.
    • Giving accurate information regarding bedroom availability and rates, upselling and upgrading whenever possible.
    • Responding to guest feedback and action appropriately.

    You should have previous experience in a reception role, ideally in the hospitality sector, excellent interpersonal skills and attention to detail, and above all, a genuine desire and enthusiasm to put the guest at the heart of everything you do.

    Our Hotel is a fun and friendly environment in which you can make a real difference to the success of the team and the Hotel, as well as being a great place to develop your career through our training and development opportunities.

    What we can offer you

    Here at the Edgbaston Park Hotel, we offer some amazing benefits to our team, so alongside a competitive salary, we also offer discounted access to a world class sporting facility, an amazing Reward & Recognition Platform, staff appreciation days, annual awards evenings, complimentary car parking, free meals and much more…

    Job Description

    Closing Date: 29 March 2024

    Please send your CV and covering letter to [email protected]

    The Hotel reserves the right to close the vacancy early, should a suitable applicant be found.

  • Deputy F&B Manager

    Salary: £35,000 per annum

    Hours: 40 hours per week, any five days in seven

    Contract Type: Fixed-term for 12 months

    Awarded Hotel of the Year 2023 at the West Midlands Food & Hospitality Awards, this is an exciting time to join our team as we continue to build on our success and move closer to our vision of being a world leading hospitality destination.

    We currently have a great opportunity for someone to join our successful F&B Team, on a 12-month fixed-term basis, to support the Head of F&B in the delivery of departmental (Restaurant, Bar, Conference, Banqueting, Events and Weddings) Key Performance Indicators (KPIs), which prioritise:

    • Guest Service
    • Team Engagement
    • Financial Performance
    • Responsible Business Delivery
    • Corporate Social Responsibility

    Your key activities will include:

    • Working with F&B team managers to ensure that sales are on budget and that opportunities to make efficiencies and increase income are maximised.
    • Working collaboratively with other teams and managers to ensure the effective running of the F&B and wider Hotel operations.
    • Continuously reviewing ways to improve standards, making positive changes where necessary.
    • Ensuring that all standards relating to safety and security are maintained, including: liquor stocks, Hotel equipment, bar keys, cash handling, till access and staff safety.
    • Undertaking Duty Manager shifts on a rota basis.
    • Supporting the Head of F&B in developing, motivating, engaging and supporting the F&B team, so as to ensure that all Hotel and team objectives and standards are met.
    • Working with the F&B team managers to ensure that F&B staff are fully and effectively recruited, inducted and trained, including ensuring all mandatory training is completed within designated timescales.
    • Working with the F&B team managers to ensure the ongoing development and coaching of F&B staff.
    • In liaison with the Head of F&B, overseeing the performance of the F&B team managers, ensuring that behaviours are in line with the Hotel’s vision, values and how we work.

    We put the guest at the heart of everything we do, so alongside having significant relevant senior F&B experience in a multi-outlet hospitality business and proven experience in introducing improvements to costs and service, you should possess strong interpersonal skills and have a genuine desire to deliver, and support and engage the team in delivering, exceptional levels of guest service.

    Job Description

    Closing Date: 29 March 2024

    Please send your CV and covering letter to [email protected]

    The Hotel reserves the right to close the vacancy early, should a suitable applicant be found.

  • Restaurant Manager

    Salary: £32,000 per annum

    Hours: 40 hours per week (any 5 days in 7, including late night and early morning working)

    Contract Type: Permanent

    Voted Hotel of the Year 2023 at the West Midlands Food & Hospitality Awards, this is an exciting time to join our team, as we continue on our five-year journey towards becoming a world-leading hospitality destination.

    As Restaurant Manager, you will be responsible for the smooth running of the restaurant and bar functions and the delivery of excellent guest service. You will be responsible for the operational delivery of restaurant and bar, in line with the Hotel’s high standards and the expectations of the guests and for managing and developing a team of F&B staff.

    Your main duties will involve:

    • Overseeing the entire restaurant and bar operation in a multi-site environment to the standards expected by guests and in line with the Hotel’s 5-year plan.
    • Coaching the F&B team to ensure exemplary hospitality to guests at all times.
    • In liaison with the F&B Manager, setting departmental targets and objectives, work schedules, budgets, policies, and procedures and ensuring these are aligned to the Hotel’s 5-year plan.
    • Managing, mentoring, coaching and developing the F&B team (restaurant and bar), to enhance capability, performance and engagement.
    • In liaison with the F&B Manager, researching and introducing initiatives to enhance the guest experience and generate additional revenue.
    • Ensuring liquor stock control is strictly maintained at all times, in liaison with the F&B Supervisors.
    • Maintaining and improving food and beverage profits by monitoring payroll costs, wastage, breakages and implementing remedial actions.

    We are looking for a guest and staff focused individual who has substantial experience working as a manager or assistant manager in either a high-end hotel, restaurant and/or bar, experience of successfully generating revenue, setting standards and of successfully managing, engaging coaching and developing a team of staff.

    You must be able to demonstrate a passion for hospitality and for continuous improvement.

    We look forward to receiving your application.

    The Hotel reserves the right to close the vacancy before the specified closing date, should a suitable applicant be found.

    Job Description

    Closing Date: 29 March 2024

    Please send your CV and covering letter to [email protected]

    The Hotel reserves the right to close the vacancy early, should a suitable applicant be found

  • Food & Beverage Assistants – R&B

    Hourly rate: £11.55 per hour

    Restaurant and Bar Department

    Contract type

    • 2 x 20hr (Permanent)
    • 1 x 20hr (Fixed Term)

    Voted Hotel of the Year 2023 at the West Midlands Food & Hospitality Awards, this is an exciting time to join our team, as we continue on our five-year journey towards becoming a world-leading hospitality destination.

    If you are looking for a rewarding career, in an award-winning hotel, join our F&B team in providing exceptional food and beverage services in our meetings, events, conference and banqueting. Your focus will be on ensuring guests have a great experience. This involves suggesting additional items to maximize sales and helping with the setup, cleaning, and organisation of food and beverage areas.

    Your contribution will support our overall vision of delivering world-leading hospitality.

    Your main activities will include:

    • Plan and coordinate all activities to successfully deliver meetings and conferences, including room and audio-visual device set-up and supporting with the delivery of catering.
    • Preparation and provision of food and beverage service to guests, in a courteous, pro-active and professional manner.
    • Maintaining good housekeeping practices; ensuring a safe, clean, tidy and pleasant working environment.
    • Actively promoting the F&B outlets and keeping up-to-date with the latest menus and offerings.
    • Handling minor complaints in a professional and courteous manner and providing appropriate solutions.
    • Embracing every opportunity to enhance guest service and maximise sales in a discreet and professional manner.

    You should be a highly motivated individual with exceptional customer service and team working skills and with a genuine desire to provide exceptional service to every guest you meet. You should be reliable and flexible and be able to work early mornings, late evenings and weekends on a rota basis.

    Job Description 

    Closing Date: 29 March 2024

    Please send your CV and covering letter to [email protected]

    The Hotel reserves the right to close the vacancy early, should a suitable applicant be found.

  • Bar Supervisor

    Salary: £12.25 per hour

    Hours: 40 hours per week (any 5 days in 7, including weekend working on a rota basis)

    Contract Type: Permanent

    This is an exciting time to join our Hotel team, as we continue on our five-year vision to be a world-leading hospitality destination.

    We have a great opportunity for an experienced Bar Supervisor, or someone looking to take the next step in their hospitality career, to support our Bar operations and supervise F&B team members, ensuring the highest standards of guest service are upheld.

    Your duties will include:

    • Supervising and co-ordinating the F&B operation in the Bar, ensuring the high standards, expected by guests and the Hotel, are upheld.
    • Greeting and serving our bar and Hotel guests in a prompt, professional and friendly manner.
    • Carrying out cashing up, record keeping and shift management duties.
    • Having expert knowledge of our food and drinks menus and Hotel facilities.
    • Supporting the F&B management with the development of the Bar offering.
    • Organising, briefing and preparing the F&B team prior to shift.
    • Assisting in cleaning duties and maintaining a safe environment
    • Training, coaching and motivating the team to follow the Hotel’s high service standards, promoting communication between all teams to ensure an excellent guest experience.
    • Assisting the F&B management team with upselling initiatives, thinking of new and creative ideas to motivate the team to sell in a discreet and professional manner.
    • Support F&B management with any needs as required and assist with achieving financial targets.
    • Assist in keeping operating costs to a minimum by efficient and responsible use of resources.

    You should have strong operational bar experience, ideally at supervisory level, although we will consider applicants who can demonstrate their ability and drive to move to the next level in their hospitality careers. You should also have excellent interpersonal skills, with the ability to communicate and engage effectively at all levels, be able to work on your own initiative, stay calm under pressure and have the ability and willingness to put the guest at the heart of everything you do.

    Job Description

    Closing Date: 29 March 2024

    Please send your CV and covering letter to [email protected]

    The Hotel reserves the right to close the vacancy early, should a suitable applicant be found.

  • Housekeeping Assistants

    Hours: 2 x 20 hours per week

    Contract: Permanent

    Hourly Rate: £11.55 per hour

    We are looking for a number of passionate Housekeeping Assistants to join our housekeeping team.  You will be responsible for providing clean, well-maintained and comfortable public areas and guest bedrooms throughout the Hotel.

    Your duties will include:

    • Maintaining a high level of cleanliness and service within public areas and back of house areas as necessary, adhering to the specified standards.
    • Supporting the team with the servicing of guest bedrooms
    • Cleaning and laundering of all aspects of the function including blinds, curtains, bed covers, duvets, carpets and furniture
    • Ensuring all equipment is in a safe condition and reporting any defects to the maintenance team.
    • Following the correct usage and storage of all chemicals, materials and equipment, in accordance with COSHH regulations.
    • Keeping the stock rooms tidy and reporting any stock shortages to the Housekeeping Supervisor or Assistant Housekeeping Manager.
    • Professionally and pro-actively dealing with any guest queries.

    As a Housekeeping Assistant you must be able to demonstrate the highest standards of work and attention to detail and have a genuine desire to put the guest at the heart of everything you do. Experience would be beneficial, although not essential.

    Job Description

    Closing Date: 29 March 2024

    Please send your CV and cover letter to [email protected].


Commercial Vacancies


We currently do not have any vacancies listed but you can always send your CV to [email protected]


Finance Vacancies


We currently do not have any vacancies listed but you can always send your CV to [email protected]


People & Culture Vacancies


We currently do not have any vacancies listed but you can always send your CV to [email protected]


We reserve the right to close a vacancy earlier than the specified closing date, if a suitable applicant is found.

Edgbaston Park Hotel and Conference Centre is an equal opportunities employer and applicants will be short-listed and recruited on the sole basis of their relevant skills, experience and qualifications. If you have a disability and require any adjustment to be made to the recruitment process in order for you to participate, please contact [email protected] or call the HR Team on 0121 414 8927.

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