Careers
Why work for us
Opened in 2018, Edgbaston Park Hotel is owned by the University of Birmingham and is part of the Preferred Hotels & Resorts collection.
The hotel features a contemporary building housing 185 bedrooms, including the 1900 restaurant, bar and lounge as well as variety of impressive meeting and event facilities, all located on a peaceful leafy spot on campus.
Two historic buildings which were bequeathed to the University are also part of the hotel, and have been tastefully restored: Hornton Grange, a 1928 redbrick former family home; and Garth House, a Grade II-listed Arts and Crafts building built in 1900.
Benefits of working at Edgbaston Park Hotel
Alongside working in a modern, stylish and successful hotel, with friendly staff and an environment which supports personal empowerment and responsibility, we offer:
- A competitive salary
- Pension scheme
- Hotel discounts (staff and family)
- Meals on duty
- Discounted WM travel card
- Uniform
- Incentives and recognition schemes
- Training and career development opportunities
- Employee Assistance Programme (EAP scheme)
Operational Vacancies
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Assistant Night Manager
Contract: Permanent
Hours: 40 hours per week (any four days in seven)
Salary: £22,500 per annum
This is an exciting time to join our Hotel team, as we prepare for Birmingham to host the Commonwealth Games and we embark on our five-year vision to be a world-leading hospitality destination.
We are on the hunt for a passionate Assistant Night Manager to support the Night Manager in driving standards across the night teams’ operation. This is a crucial role as you will be responsible for ensuring the operation continues to the highest standard throughout the night-time hours, making sure our guests receive the best hospitality Birmingham has to offer.
Your duties will include:
- Dealing professionally with all guest requests, as well as any issues that arise in any given shift.
- Ensuring all employees are adhering to proper cash handling processes.
- Supporting the Night Manager in monitoring employee absence, adhering to the Hotel’s absence policy.
- Maintaining the ongoing health and safety of guests and staff, ensuring night fire safety and security walks are conducted.
- Working closely with the Hotel’s finance team to identify areas that require attention, such as outstanding payments and chargebacks.
- Ensuring that a thorough night audit process is followed by all members of the nights team.
- Support in the development and motivation of the night team, including delivering on-the-job training.
- Working closely with the Food & Beverage team to support the closing-down elements of Conference, Banqueting and Special Events.
You will be an experienced Assistant Night Manager looking to work within an organisation where you can showcase your talents and implement new ideas that will enhance our guests’ satisfaction.
We will also consider a passionate and enthusiastic Night Supervisor or Night Auditor who can demonstrate experience in driving standards and profitability.
To apply, contact our careers team via email. You’ll need to provide a CV, and a cover letter.
Closing Date: 28 August 2022
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F&B Assistants
Contract Type: Permanent and casual
Hours: Full-time and part-time
1 x 40 hours per week
1 x 20 hours per week
Casual hours
Hourly Rate: £9.70 per hour
Our guests are at the heart of everything we do, and your role as F&B Assistant will be pivotal in providing an exceptional guest experience through the delivery of outstanding food and beverage services in our bar, restaurant and/or conference and banqueting facilities. You will also be responsible for pro-actively and appropriately upselling to maximise sales, as well as supporting with the facilitation, preparation, cleaning and set-up of food and beverage areas, conferences, meetings and functions, to ensure we continue to exceed our guests’ expectations.
The main duties expected in the role include:
- Preparation and provision of food and beverage service to guests, in a courteous, pro-active and professional manner.
- Assisting in the preparation of mise en place for service as required, in accordance with Hotel standards.
- Planning and coordinating activities to successfully execute meetings and conferences and processing all other additional requests such as room set-up, catering needs and audio-visual device requirements.
- Upholding good housekeeping practices; ensuring a safe, clean, tidy and pleasant working environment.
- Actively promoting the F&B outlets and keeping up-to-date with the latest menus and offerings.
- Preparing cocktails and other drinks for guest, ensuring they are to the recommended legal standard and checking identification of customers to make sure they meet age requirements for purchase of alcohol.
- Handling minor complaints in a professional and courteous manner and providing appropriate solutions.
- Ensuring that all food & beverage items are recorded in an appropriate manner in order that guests may be charged correctly, and to operate a cash bar as and when required.
- Embracing every opportunity to enhance guest service and maximise sales in a discreet and professional manner.
You should be a highly motivated individual with exceptional customer service and team working skills and with a genuine desire to provide exceptional service to every guest you meet.
To apply, contact our careers team via email. You’ll need to provide a CV, and a cover letter.
Closing Date: 28 August 2022
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Public Area Cleaner
Salary: £9.70 per hour
Hours:
1 x 30 hours per week
1x 25 hours per week
Contract: Permanent
We are looking for a dedicated, motivated and enthusiastic Public Area Cleaner to join our successful and professional Housekeeping Team. You will be responsible for maintaining high standards of cleanliness throughout all public areas of the hotel, including corridors, bedrooms and lounge areas.
As a Public Area Cleaner your main duties will be to:
- Provide a high level of cleanliness and service within public areas and back of house areas as necessary, adhering to the specified standards.
- Keep all corridors and public areas tidy and without obstructions.
- Ensure all used linen is placed in the correct areas at the correct times.
- Assist the Housekeeping team with the periodic cleaning and laundering of all aspects of the housekeeping function including blinds, curtains, bed covers, duvets, carpets, furniture.
- Respond professionally and pro-actively to any customer of guest queries.
- Adhere to all COSHH regulations in terms of storage of all chemicals, materials and equipment.
- Follow and maintaining all Health and Safety standards effectively.
As a Public Area Cleaner, you must be able to demonstrate the highest standards of work and attention to detail and have a genuine desire to put the guest at the heart of everything you do. Previous experience is preferred, but not necessary.
Closing Date: 28 August 2022
Please send your CV and cover letter to [email protected]
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Chef de Partie
Salary: £10.33 per hour
Hours: 40 hours per week (any 5 days in 7, with weekend availability required on a rota basis)
Contract: Permanent
This is an exciting time to join our Hotel team, as we prepare for Birmingham to host the Commonwealth Games and we embark on our five-year vision to be a world-leading hospitality destination.
We are looking for an enthusiastic and talented Chef de Partie to join our Kitchen team and support with the preparation and service of all sections in the Kitchen, maintaining high standards of food and guest service.
Your duties will include:
- Preparing and cook a range of food, working in all areas of the kitchen, depending on the daily needs.
- Keeping aware of current food trends with regard to presentation and style and help with new menu ideas and menu design.
- Ensuring the kitchen is always left clean and tidy.
- Ensuring that all prepared food is correctly wrapped, labelled and stored.
- Working closely with Head Chef and other chefs to ensure that service runs smoothly.
- Ensuring that the required prep is done in a timely manner, keeping to budget and avoiding waste wherever possible.
- Ensuring that orders are placed at the correct time, in accordance with agreed stock levels and business needs.
- Carrying out stock takes as required.
You should have previous experience in a similar role, ideally within a hotel or conference and banqueting environment and, ideally, experience of working in a multi-site environment. Above all, you should have a passion for delivering quality food.
We are always on the look out for new talent, so if you want to develop your skills and experience in a supportive and friendly environment, then we would love to hear from you.
Closing Date: 28 August 2022
Please send your CV and cover letter to [email protected]
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Housekeeping Assistants
Salary: £9.70 per hour
Hours: 16 hours per week. Plus casual roles available.
Contract: Permanent
We are looking for a number of passionate Housekeeping Assistants to join our housekeeping team. You will be responsible for providing clean, well-maintained and comfortable public areas and guest bedrooms throughout the Hotel.
Your duties will include:
- Maintaining a high level of cleanliness and service within public areas and back of house areas as necessary, adhering to the specified standards.
- Supporting the team with the servicing of guest bedrooms
- Cleaning and laundering of all aspects of the function including blinds, curtains, bed covers, duvets, carpets and furniture
- Ensuring all equipment is in a safe condition and reporting any defects to the maintenance team.
- Following the correct usage and storage of all chemicals, materials and equipment, in accordance with COSHH regulations.
- Keeping the stock rooms tidy and reporting any stock shortages to the Housekeeping Supervisor or Assistant Housekeeping Manager.
- Professionally and pro-actively dealing with any guest queries.
As a Housekeeping Assistant you must be able to demonstrate the highest standards of work and attention to detail and have a genuine desire to put the guest at the heart of everything you do. Experience would be beneficial, although not essential.
Closing Date: 28 August 2022
Please send your CV and cover letter to [email protected]
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Housekeeping Supervisor
Salary: £10.85 per hour
Hours: 40 hours per week (any five days in seven)
Contract: Permanent
This is an exciting time to join our Hotel team, as we prepare for Birmingham to host the Commonwealth Games and we embark on our five-year vision to be a world-leading hospitality destination.
As a Housekeeping Supervisor, you will support in leading a team of professional housekeeping staff, ensuring that our guest bedrooms and public areas are serviced to the highest standards.
Your main responsibilities will be:
- Preparing daily worksheets for housekeeping team members as per rota, ensuring the correct allocation of rooms and ensuring rooms are prioritised as required.
- Overseeing the work of the Housekeeping Assistants, Public Area Cleaners and Linen Porters and taking proactive and suitable corrective action to ensure the hotel’s high standards are maintained.
- Reviewing guestrooms on a daily basis to ensure excellent standards and to check furnishings and equipment are clean and in good repair.
- Acting on guest requests and special requirements where necessary to ensure we exceed guest expectations.
- Assisting in authorising and maintaining records of rotas, payroll sheets, overtime, extra payments, absences and holidays.
- Checking staffing levels on a weekly / daily basis to ensure the team is adequately staffed.
- Checking all vacant and occupied rooms daily to ensure they are presented to the standards expected by the hotel.
You should have previous experience as a housekeeping supervisor within a hotel environment, excellent interpersonal and supervisory skills, with the ability to build effective and collaborative relationships with staff at all levels and to put the guest at the heart of everything you do.
Our Hotel is a fun and friendly environment in which you can make a real difference to the success of the team and the Hotel, as well as being a great place to develop your career through our training and development opportunities.
Closing Date: 28 August 2022
Please send your CV and covering letter to [email protected].
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Head Chef
Contract: Permanent
Hours: 40 hours per week (any five days in seven, including late night and early morning working)
Salary: £44,000 per annum
This is an exciting time to join our Hotel team as we embark on our five-year vision to be a world-leading hospitality destination.
We are always looking for people with passion, ambition and drive and there will be plenty of scope for the successful Head Chef to lead our successful and talented Kitchen Team to new heights, to develop and deliver exceptional, world-class food and to support the Hotel in fulfilling its ambitions.
The responsibilities for the role will include:
- Setting out a strategy for the Kitchen team and food service and engage the team in its delivery with explicit links to KPI’s
- Measuring and managing the performance of the team in a multi-site environment
- Ensuring each outlet meets and exceeds Hotel Food GP budget
- Forecasting revenues and costs weekly, and taking corrective action when required
- Updating and writing menus in line with GP targets and the Hotel’s ambitions
- Leading and managing multi-unit delivery of the food service across six sites/buildings with significant conference and banqueting business
- Monitoring and controlling stock levels
- Controlling wastage and record / report all wastage in accordance with agreed procedures
- Ensuring that the storage, preparation and delivery of food meets hotel and statutory health and safety requirements
- Coaching, developing and upskilling Kitchen team members to reach their full potential
- Ensuring the kitchen team have a safe and secure environment to work in.
You should have substantial relevant senior chef operational experience, ideally within a hotel or conference and banqueting environment, evidence of ongoing development and progression, experience of working volume Conference and Banqueting, an excellent understanding of allergen compliance, strong interpersonal skills and the willingness to put the guest at the heart of everything you do.
Closing Date: 28 August 2022
To apply please send your CV and covering email to [email protected].
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Kitchen Porter
Contract: Permanent
Hours: 40 hours per week (any 5 days in 7, including weekends on a rota basis)
Hourly Rate: £9.70 per hour
We are looking for a Kitchen Porter to join our fantastic team and play a key role in the ongoing professional and effective running of our kitchen operation.
The key functions of the role are to:
- Maintain a supply of clean dishes, glassware, silver, pots etc. for all outlets and functions at the Hotel.
- Operate the dishwasher and store all cleaned pans and pots in their proper place.
- Ensure chefs have adequate china and hot plates available.
- Keep stores clean, with dishes and glasses in the proper location.
- Assist in the breakdown of banquet functions.
- Sweep and mop the kitchen and wash clearing counters and shelves.
- Monitor waste levels in all bins and remove to the refuse area when required.
- Assist kitchen staff in keeping their areas free of boxed and used equipment.
- Adhere to all health, sanitation and food safety rules and regulations.
Previous experience in a similar role, within a hotel or Conference and Banqueting environment would be desirable, although not essential. What is more important is that you have good communication skills, the ability to work well within a hard-working and successful team and a passion for delivering exceptional levels of service.
Please send your CV and covering letter to [email protected].
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Commis Chef
Contract: Permanent
Hours: 40 hours per week (any 5 days in 7, including weekends on a rota basis)
Hourly Rate: £9.70 per hour
This is an exciting time to join our Hotel team, as we embark on our five-year vision to be a world-leading hospitality destination.
We are currently looking for a talented and ambitious Pasty Demi Chef de Partie to join the Kitchen team here at Edgbaston Park Hotel.
We are always looking for people with a passion for hospitality to work with us and over the coming months there will be plenty of scope for the successful candidate to express themselves through various menu developments and projects we have planned.
Key duties will include:
- Assisting the senior Pastry Chefs with the preparation of a wide variety of pastry goods, including desserts, cakes, biscuits and afternoon tea food items.
- Assisting in the beautiful and neat decoration of pastry items.
- Assisting the Senior Chefs in creating innovative and exciting pastry menu items.
- Maintaining a clean and orderly work station.
- Supporting other areas of the Kitchen, as and when required.
We are looking for someone with prior experience in pastry, who has a willingness and desire to learn and develop under the guidance of the wider kitchen and management team and who has a genuine passion for the industry and desire for ongoing development of their skills and knowledge.
Please send your CV and covering letter to [email protected].
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Night Porter
Contract: Permanent
Hours: 40 hours per week (any 4 days in 7. Weekend availability will be required)
Hourly Rate: £10.16 per hour
This is an exciting time to join our Hotel team, as we embark on our five-year vision to be a world-leading hospitality destination.
We are looking for an enthusiastic Night Porter/Receptionist to join our nights team and help deliver an exceptional guest experience.
Duties of this role include:
- Checking in guest arrivals and checking out guest departures
- Utilising the Hotel’s IT systems for checking guests in and out, updating accounts with any additional charges, producing reports etc.
- Dealing positively, promptly and professionally with guest queries and feedback
- Operating the switchboards and taking accurate telephone messages for guests and staff and arranging any early morning calls on the system
- Taking over responsibility for the reception from the evening receptionist and handing back to the morning receptionist
- Completing the night audit and any financial procedures during the shift
- Ensuring the welfare and safety of all guests staying at the Hotel while on shift
- Ensuring all fire and health and safety regulations are adhered to and to promptly report any health and safety concerns
You should have a background in hotels, conferences or a multi-site catering environment within the hospitality sector and, ideally, previous experience of working as a Night Porter/Receptionist. What is key however, is your genuine enthusiasm and ability to provide exemplary customer service and to support the smooth running of the Reception and Hotel during your shift.
Please send your CV and covering letter to [email protected].
Commercial Vacancies
We currently do not have any vacancies listed but you can always send your CV to [email protected]
Finance Vacancies
We currently do not have any vacancies listed but you can always send your CV to [email protected]
Human Resources Vacancies
We currently do not have any vacancies listed but you can always send your CV to [email protected]
We reserve the right to close a vacancy earlier than the specified closing date, if a suitable applicant is found.
Edgbaston Park Hotel and Conference Centre is an equal opportunities employer and applicants will be short-listed and recruited on the sole basis of their relevant skills, experience and qualifications. If you have a disability and require any adjustment to be made to the recruitment process in order for you to participate, please contact [email protected] or call the HR Team on 0121 414 8927.