Accessibility Statement

This accessibility statement covers www.edgbastonparkhotel.com. We aim to achieve the recommended Government standard for web accessibility (WCAG 2.2 AA).

This website is run by University of Birmingham, Campus Services Marketing. We want as many people as possible to be able to use this website. For example, that means you should be able to:

change colours, contrast levels and fonts using browser or device settings
zoom in up to 400% without the text spilling off the screen
navigate most of the website using a keyboard or speech recognition software
listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible. You can see a full list of any issues we currently know about in the Non-accessible content section of this statement.

Feedback and contact information

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:

Tel: 0121 414 8888

[email protected]

Edgbaston Park Hotel
53 Edgbaston Park Rd
Birmingham
B15 2RS

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

Tel: 0121 414 8888

[email protected]

Edgbaston Park Hotel
53 Edgbaston Park Rd
Birmingham
B15 2RS

We’ll consider your request and get back to you in ten working days.

If you cannot view the map on our ‘contact us’ page, call or email us for directions.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, email [email protected].

Enforcement procedure

If you are unhappy with the response you have received from the University about your accessibility-related issue, you can make a complaint to the University by emailing [email protected].

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Edgbaston Park Hotel is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed below:

The colour contrast on some page elements is insufficient to be easily discernible for all users.
Some links cannot be used by screen readers and do not have discernable text (or descriptive names or context)
Some images on the website have the caption ‘© JDS Weddings’ due to image copyright. This leads to screen readers reading the caption and ‘graphic Looney’ instead of the alt text.
Users cannot quickly skip to content on all pages.
Some tables do not contain headers or a scope.
Some controls do not change appearance when they are selected.
Some images inside links do not have alternative text specified.
The VIEW IT 360 (virtual tours) <frame> or <iframe> element does not have an accessible name.
Embedded videos from youtube <frame> or <iframe> element does not have an accessible name.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Some images, icons and buttons do not have a discernible or alternative text. This fails WCAG 1.1.1 Non-text Content (A). We aim to address this issue by July 2025.
Some links contain no text and we need to add discernible text. This fails WCAG 2.4.4 Link Purpose (In Context) (A). We aim to address this issue by July 2025.
The colour contrast on some page elements is insufficient to be easily discernible for all users. This fails WCAG 1.4.3 Contrast (Minimum) (AA). We aim to address this issue by July 2025.
Embedded YouTube videos aren’t fully accessible. This fails WCAG 1.2.1 Prerecorded Audio-only and Video-only (A), 1.2.2 Captions (Prerecorded) (A), and 1.2.3 Audio Description or Media Alternative (Prerecorded) (A). We aim to address this issue by July 2025.
Some links cannot be used by screen readers. This fails WCAG 2.4.4 Link Purpose (In Context) (A). We aim to address this issue by July 2025.
Users cannot quickly skip to content on all pages and needs to be accessible via the keyboard as well. This fails WCAG 2.1.1 Keyboard (A) and 2.4.1 Bypass Blocks (Level A). We aim to address this issue by July 2025.
Not all controls change appearance when they are selected. This fails WCAG 2.4.7 Focus Visible (AA) and 3.2.2 On Input (A). We aim to address this issue by July 2025.
Content must have their visible text as part of their accessible name. This fails WCAG 2.5.3 Label in Name (A). We aim to address this issue by July 2025.
The site also contains some third-party content and functionality. This may direct you to a related service, or partner we work with. Where possible, we work with our partners to ensure their content which appears on our website is accessible. Alternatively, we will signpost users to the third-party’s accessibility statement. The Gift Vouchers page (vouchercart) and Book Now page (synxis booking engine) are examples of this.

We have reviewed the issues identified in the last audit and have split those into actions we can solve, and actions that require changes by our supplier. We plan to address these issues by 31 July 2025, and provide regular updates about our suppliers roadmap for fixes.

If you find an issue that we have yet to identify, please contact us using one of the routes described in the ‘Feedback and contact information’ section of this statement.

Content that’s not within the scope of the accessibility regulations

Third-party content not under the university’s control: embedded social media feeds, Google Maps, or third-party platforms.

Archived content: Content published before 23 September 2018 that is not needed for active administrative processes.

Live video: Live-streamed video is exempt from needing captions or transcripts at the time of broadcast. However, recorded video must be made accessible afterward. We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

Maps and mapping services: These are exempt, but any essential information (like directions or locations).

Preparation of this accessibility statement

This statement was prepared on 22.07.25. It was last reviewed on 22.07.25.

This website was last tested on 06.05.25 against the WCAG [2.2] AA standard. This statement is a self assessment created by University of Birmingham, Campus Services Marketing.

The test was carried out by University of Birmingham, Application Services – IT Services. The most viewed pages were tested using automated testing tools by our website team. A further audit of the website was carried out to the WCAG 2.2 AA standard.