We’re always looking for ways to make your stay at Edgbaston Park Hotel better. That’s why we’ve launched a new chatbot, designed to help you get the answers you need, faster than ever.
What can it do?
Our chatbot is available 24/7 and can help with initial queries, including room details, conference capacity questions, availability, menus and much more.
If you prefer the human touch, don’t worry, our friendly team is still online and ready to help. But if you have an easy booking query or question you’ll get an instant response via the chatbot, at any time of day.
Billy Harris-Wright, our Director of Commercial and Company Secretary, said, ‘We’re so happy that our website has a new chatbot to help our customers with any queries. At Edgbaston Park Hotel we strive to provide the best customer service possible, which this chatbot will support. Powered by Hijiffy, it will allow us to keep track of messages, apply our expertise where needed, and make our customers’ experience with us even better.’
Try it out and let us know what you think. Your feedback helps us continue to improve the level of service we provide.
